Hospitality Trainer – Boutique Hotel
Rivertrees Country Inn · Usa River
Descripcion del puesto
About the role
We are looking for an experienced Hospitality Trainer to design, deliver and evaluate training programmes for our service teams at Rivertrees Country Inn, a boutique property located in the volcanic hills of Northern Tanzania near Kilimanjaro International Airport. The role will shape service standards across food & beverage, front office, housekeeping and operations, ensuring every guest receives world‑class hospitality.
Key responsibilities
- Develop and deliver training programmes for new hires, existing staff and managers.
- Assess training needs in collaboration with department heads and create tailored learning solutions.
- Facilitate orientation sessions and on‑the‑job coaching.
- Monitor and evaluate training effectiveness, updating content as required.
- Maintain accurate records of training activities and participants.
- Stay current with industry trends and best practices.
- Work closely with HR, operations and sales to align training with business goals.
Required profile
- Bachelor’s degree in hospitality management, human resources, education or a related field.
- 3‑5 years of experience in hospitality training and development.
- Proven experience in delivering training or teaching within a hotel environment.
- Strong organizational ability and capacity to manage multiple tasks.
Required skills
- Excellent written and spoken English and Swahili.
- Strong communication and interpersonal skills.
- Good understanding of training methodologies and hospitality industry trends.
- Proficiency with digital tools and technology for training delivery.
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Rivertrees Country Inn
Usa River
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