Hearing Ambassador (Patient Care Coordinator)
nationsbenefits · Grand Prairie
Job description
About the role
The Hearing Ambassador supports the licensed dispenser at Sam's Club Hearing Aid Center by engaging customers, promoting hearing health, scheduling appointments, and driving community outreach.
Key responsibilities
- Make 30-50 outbound calls daily to prospective or existing customers.
- Secure at least 4 immediate or scheduled full hearing tests each day for the hearing aid specialist.
- Promote and sell non‑hearing‑aid products, aiming for a 50% increase in sales.
- Use a handheld screener (where permitted) to generate qualified leads.
- Assist with follow‑up calls to past tested members and schedule return visits.
- Promote the Hearing Aid Center at Sam’s Club events and other marketing activities.
Required profile
- High school diploma or equivalent.
- Strong customer service, sales, or retail experience.
- Experience with patient or customer appointment scheduling.
Required skills
- Proficiency with PC hardware and software, general computer and Internet knowledge.
- Basic computer systems and scheduling software proficiency.
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Published 1 day ago
Expires 1 month from now
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nationsbenefits
Grand Prairie
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