Front Desk Associate - Part-Time

About the role

Equinox, a luxury health, wellness and hospitality brand, is looking for energetic, creative and enthusiastic Front Desk Associates for its Bloomfield Hills club. This is a part-time position in a growing, dynamic organisation, open to candidates who want to make a significant impact.

Key responsibilities

• Greet members and guests professionally
• Scan membership IDs on entry
• Answer phones professionally and respond to member questions, concerns and discrepancies
• Update members' accounts when needed
• Maintain an orderly and clean work area
• Tour members and provide the highest level of customer service to members, prospective members and guests
• Aid other departments with related tasks
• Work opening, closing and mid-day shifts

Required profile

• At least 1 year of customer service or related experience
• High school diploma/GED or equivalent work experience
• Reliable, professional, computer literate, energetic and friendly
• Preferably interested in health, fitness and/or sports
• Must be able to communicate effectively in person, by email and by phone
• Legal right to work in the United States

Physical requirements

• Standing for long periods, sitting, walking, squatting, stooping, reaching and bending
• Pushing, pulling and lifting up to 50 lbs at a time

What we offer

• Complimentary club membership
• Perks and incentives on products and services such as personal training, Pilates, spa and shop