Float Patient Access Specialist - Part Time

About the role

Jupiter Medical Center, ranked #1 for safety, quality and patient satisfaction, is hiring a part-time Float Patient Access Specialist. The specialist delivers a dynamic customer experience, handles patient registration and insurance verification, and acts as a liaison between patients and hospital services.

Key responsibilities

• Obtain demographic, insurance and medical information to ensure accurate and complete registration.
• Perform insurance verification, data collection and documentation, and identify patient financial responsibilities and collect applicable monies.
• Process authorizations electronically via payer portals, fax or telephone, working with payers to secure them.
• Maintain proper documentation in all systems and check for data errors, using them to educate team members.
• Answer telephone calls, respond to questions, direct calls and document messages.
• Communicate the documentation requirements for proper reimbursement to physicians and staff, and promote effective communication with physicians, managers, peers and trainees.
• Provide coverage for co-workers' responsibilities when assigned or as needed.
• Run daily update and insurance exception reports, complete end-of-day duties, adhere to Medicare, Medicaid and managed care plan requirements, and perform other duties as assigned.

Required profile

• High school graduate or equivalent.
• BLS certification through the American Heart Association for Healthcare Providers.
• Preferred: Billing and Coding certification.
• Experience with EMR systems, insurance verification, eligibility and electronic billing, and knowledge of health insurance plans and benefits.
• Ability to maintain confidentiality and experience in a customer support role.
• Physical requirements: long periods of sitting, lifting up to 40 lbs and carrying up to 20 lbs, and manual dexterity for typing and data entry.

Required skills

• Knowledge of medical terminology.
• Proficiency in Microsoft Office.
• Ability to set priorities, manage time, multi-task and follow directions.