Field Supervisor Security

About the role

Allied Universal, a security and facility services company, is hiring a Field Supervisor in Tulsa, Oklahoma. The supervisor supports operations for remotely managed accounts by supervising Security Professionals on site and making sure there is always site coverage. He or she works closely with Operations Managers on a day-to-day basis to oversee remote service delivery.

Key responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operations issues, communicate policy changes, adjust staffing schedules and inspect posts for professional image, quality standards, and up-to-date post orders and records.
• Conduct on-the-job training for new employees and when post orders change, covering orientation, post orders, routine duties and emergency response.
• Respond to call-offs during their shift, identify replacements, stand post until they arrive and help the scheduler with scheduling changes.
• Identify personnel problems such as payroll or employee relations issues and forward them to the Operations Manager and/or HR Director, possibly writing a report or helping with an investigation.
• Administer counseling or disciplinary actions initiated by the Branch Manager or HR Director, but not make or initiate them independently.
• Distribute information to posts as directed, obtain signed acknowledgements and return documents to the branch or corporate office.
• Respond to client or site emergencies and ensure appropriate communication to Operations and/or the Branch Manager.

Required profile

• High school diploma or equivalent.
• At least three years of professional protective service (security) experience.
• Licensing requirements depend on state and local laws and may be required before employment.
• Valid driver's license with at least one year of driving experience, no major violations in the last 36 months, no more than one at-fault accident and no more than one minor moving violation in the last 24 months.
• Preferred: scheduling, operations management or leadership experience in the security industry, and prior experience in security, law enforcement or the military.

Required skills

• Ability to write effective, concise reports in legible handwriting.
• Good independent judgment and discretion.
• Outstanding oral and written communication skills and the ability to interact at all levels of the organization, including clients.
• Initiative, ability to handle and prioritize multiple assignments and meet deadlines.
• Preferred: working knowledge of Microsoft Office applications.

What we offer

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
• Eight paid holidays, five sick days and four personal days.
• Vacation accrued at 3.08 hours per two weeks, paid out only where required by law.