Federal Work Study Receptionist – Call Center

About the role

We are seeking a Federal Work‑Study student to serve as a Receptionist in the Financial Aid Call Center at Southern Crescent Technical College in Griffin, Georgia. The role provides a valuable on‑site experience supporting students, staff and the public while earning $12.00 per hour.

Key responsibilities

• Greet visitors in a courteous manner and determine the purpose of their visit.
• Answer, screen and route telephone calls promptly, delivering accurate messages to staff.
• Provide information or direct inquiries to the appropriate department.
• Maintain a clean and orderly reception area.
• Perform basic administrative tasks such as filing, scanning, and operating copy/fax machines.
• Follow supervisor instructions, adhere to scheduled work hours, and observe break policies.

Required profile

• High school diploma or GED; enrolled as a student at the Griffin campus.
• Demonstrated financial need and Pell eligibility.
• Self‑starter with strong interpersonal and verbal communication skills.
• Professional appearance and reliable attendance.
• Satisfactory academic progress for Federal Student Aid programs.

Required skills

• Phone system operation.
• Copy machine usage.
• Fax machine usage.

What we offer

• Hourly wage of $12.00.
• Day shift (8 a.m. – 6 p.m.) work schedule.
• Opportunity to gain experience in a higher‑education environment.