Engagement Manager

About the role

The Engagement Manager works closely with Strategic Account Managers to integrate LexisNexis solutions into client operations and presents quarterly business reviews to senior stakeholders.

Key responsibilities

• Travel up to 30% of the time and maintain a valid passport.
• Provide consultative expertise to solve customer problems and manage complex implementation projects.
• Use data quality concepts and tools to resolve client issues and communicate fraud risks.
• Develop and deliver client presentations, performance analyses, and professional services roadmaps.
• Collaborate with cross‑functional teams including fraud analysts, technical consultants, and product teams.

Required profile

• Bachelor's degree or equivalent experience.
• 7+ years of client‑facing or consulting experience.
• Experience with SaaS, big‑data technologies, and fraud mitigation.
• Strong organizational, multitasking, and time‑management skills.
• Ability to work under pressure and prioritize multiple requests.

Required skills

• SQL
• Python (preferred)
• MS Project or similar project‑management tools
• Hadoop/Impala (big‑data platforms)
• SaaS solutions knowledge