Ecommerce Specialist

About the role

The eCommerce Specialist operates the B2C websites, managing the assortment (adding, removing and editing products), optimising the purchase and checkout funnels, monitoring and updating onsite search and merchandising, and recommending data- and customer-based improvements. The position is based in Atlanta and is full time.

Key responsibilities

• Manage product listings on all B2C websites (add, edit, remove)
• Develop strategic plans for B2C sites, focusing on onsite search, promotional execution, organic search ranking improvements and conversion rate optimisation
• Monitor and report on performance metrics, sales, competitive listings and pricing
• Use data to find opportunities in products and services and fix site performance issues
• Optimise feeds to key third-party sites such as Google, Microsoft and Meta
• Work with the Go-to-Market team, Creative Operations and Sales to optimise content, run promotions and deliver quality leads
• Prioritise website improvement requests for IT so they can be delivered

Required profile

• Ability to adapt to new technologies
• Detail-oriented
• Excellent written communication skills
• Ability to prioritise and balance multiple priorities
• Results-focused, data-driven mindset

What we offer

• Health, vision and dental insurance with company contributions
• Company HSA contributions
• Add-on insurance options such as accident and short-term disability
• Employee assistance program with 24/7 access
• Paid time off that increases with tenure, plus company-paid holidays
• Volunteer paid time off
• Retirement options with no vesting requirements

Applications are accepted only through the online application process.