Director of Operations

About the role

We are partnering with a well‑established, for‑profit healthcare organization in Galveston, TX to find an experienced Director of Operations. This direct‑hire position will lead multiple units, shape culture, and ensure exceptional patient experiences.

Key responsibilities

• Lead and mentor department leaders and staff across multiple units.
• Foster a culture of accountability, teamwork, and high morale.
• Oversee budgets and operational planning in a for‑profit setting.
• Ensure an exceptional, consistent patient experience across all touchpoints.
• Resolve issues swiftly, especially those impacting patient satisfaction.
• Drive strategic improvements to enhance efficiency and care.

Required profile

• Strong background in operational leadership, preferably in hospitality or other customer‑facing industries.
• Demonstrated experience managing budgets with a focus on profitability.
• Skilled in team development, communication, and conflict resolution.
• Customer‑first mindset with the courage to advocate for service excellence.
• Adaptable, action‑oriented, and able to thrive in high‑pressure situations.

Required skills

• Budget management.
• Team leadership.

What we offer

• Direct hire with immediate impact on strategy and culture.
• Opportunity to work closely with executive leadership.
• Competitive salary and performance‑based incentives.
• Stable, growth‑focused organization with a clear mission.