Customer Loyalty Representative - Part Time

About the role

Avis Budget Group is hiring immediately for a part-time Customer Loyalty Representative at its airport locations in Lihue, Hawaii. The role supports frequent and premium customers in an active, outdoor setting, helping them get on their way quickly and confidently. It is an on-site position that cannot be done remotely.

Key responsibilities

• Assist frequent and premium customers at airport operations
• Process rentals for customers enrolled in loyalty programs
• Offer products and services that enhance the customer experience
• Use strong communication and customer service skills to anticipate needs, answer questions and deliver a personalized experience

Required profile

• Valid driver's license
• Basic computer skills (typing, data entry)
• Engaging, professional personality with strong verbal communication skills
• Customer-first mindset and willingness to work outdoors
• Flexibility to work all shifts
• Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles
• Age 18 and legally authorized to work in the United States
• 6 months of retail, hospitality or customer service experience is a bonus

What we offer

• $21 per hour, with referral bonus and monthly commission opportunity; shift premium may apply
• Bi-weekly hourly wage plus commission/incentive (weekly wage in New York and Puerto Rico)
• On-the-job training and paid time off
• Medical, dental and other insurance
• Flexible spending account up to $270 for public transportation or parking
• Retirement benefits (401k)
• Employee discounts, including car rental and purchases of Avis/Budget cars