Community Manager - Eastway

About the role

A full-time Community Manager is needed for a stabilized 136-unit property in Los Angeles, California. The role manages day-to-day operations, the team and resources of the property to meet budgeted financial and operational goals, while ensuring compliance with company policies and fair housing, disability and credit reporting laws. Schedule is Monday to Friday, 9am to 6pm, subject to change.

Key responsibilities

• Analyze financial statements, marketing information and operational reports to help set budgets and meet revenue targets through rent rates, collection and monthly financial reports.
• Approve vendor invoices, control expenditures within budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Develop marketing and leasing strategies based on market trends to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Conduct regular property inspections to maintain safety, cleanliness and appearance.
• Hire, train, supervise and evaluate property staff, and support the owner relationship with property tours and performance updates.
• For California: use the California Lease File Checklist to keep lease documents complete and compliant.

Required profile

• 3-5 years of experience as a Community Manager, or 4-6 years of relevant experience in property management, sales, marketing and customer service.
• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• All state and local licenses and certifications required, and a valid driver's license to operate a golf cart on property.
• Ability to manage multiple priorities in a fast-paced environment and to work independently and as a team leader.

Required skills

• Proficiency in property management software, preferably Entrata, Yardi and/or OneSite.
• Internet, word processing, spreadsheet and database programs.
• Excellent communication, conflict resolution and customer service skills.

The position is eligible for a 100% housing discount. Travel may be required locally for bank deposits, training and outreach events.