College Receptionist – Call Center Worker

About the role

The State of Georgia is seeking a College Receptionist to work in the Financial Aid office. This Federal Work‑Study position provides front‑line support to students, staff, and the public, handling inquiries and phone calls during a day shift.

Key responsibilities

• Greet visitors courteously, determine their needs, and direct them to appropriate staff.
• Answer, screen, and route telephone calls promptly using the office phone system.
• Take accurate messages and deliver them in a timely manner.
• Maintain a clean, orderly reception area and assist with filing and scanning documents.
• Follow supervisor instructions, adhere to attendance policies, and demonstrate a “can‑do” attitude.

Required profile

• High school diploma or GED.
• Enrolled as a student at the Griffin location and eligible for Federal Student Aid (financial need and Pell eligibility).
• Self‑starter with excellent interpersonal and customer‑service skills.
• Professional appearance and strong verbal communication.

Required skills

• Phone system operation
• Copy and fax machine usage

What we offer

• Hourly wage of $10.00
• Day shift (8 a.m. – 6 p.m.)
• Robust benefits package for students