Channel Development Manager

About the role

ABB's Motion Service (MOSE) division is hiring a Channel Development Manager in New Berlin, Wisconsin, reporting to the VP of Service Sales. The role grows the service business for standard products from the Motion Drive Products (MODP) division through the existing HVAC and water and wastewater channel partner network in the United States. It works closely with MODP Regional Sales Managers, channel partners and internal stakeholders, and acts as the main link between MODP and MOSE. The work model is hybrid.

Key responsibilities

• Drive growth of the HVAC and water and wastewater service business through the channel partner network in partnership with MODP.
• Develop and execute channel growth strategies to increase sales, profitability, market share and lifecycle service adoption.
• Serve as the primary liaison between MODP and MOSE, building strong relationships with channel partners, Regional Sales Managers and key stakeholders.
• Run regular business reviews and performance discussions to align objectives, drive accountability and improve partner performance.
• Provide commercial support, service expertise, training resources and customer issue resolution to enable channel success.
• Use market analysis, CRM and business intelligence tools to find opportunities, improve channel effectiveness and support forecasting and planning.
• Coordinate cross-functional teams across Sales, Service, Training, TPM, Portfolio Management and Operations, and feed market feedback to leadership.

Required profile

• Bachelor's degree in engineering, business, marketing or a related field, or equivalent experience.
• Experience in channel management, sales, service, product management or similar commercial roles.
• Demonstrated ability to manage customer and partner relationships.
• Strong cross-functional leadership and project management skills.
• Excellent communication, presentation and influencing skills, and ability to work across multiple organizations and leadership levels.
• Work authorization to work for ABB in the US.

Preferred

• Experience in industrial automation, drives or services businesses.
• Knowledge of channel partner ecosystems and indirect sales models.
• Experience supporting service programs, aftermarket businesses or lifecycle management initiatives.
• Familiarity with ABB products, systems and commercial processes.