Automotive Service Administrative Assistant

About the role

Davis-Moore is looking for a full‑time Service Administrative Assistant to join our CDJR store in Wichita, KS. The role supports the service department by delivering excellent customer service, handling multiple tasks, and ensuring accurate data entry.

Key responsibilities

• Process all service transactions using the dealership’s industry‑specific computer system.
• Enter accurate information and perform job‑costing on customer tickets for completeness.
• Provide phone support and respond to customer inquiries with attention to detail.
• Assist the service team with administrative tasks and multi‑task coordination.
• Maintain organized records and ensure timely follow‑up on service orders.

Required profile

• Uphold strict moral and ethical standards.
• Show strong initiative, motivation, and a willingness to succeed.
• Embrace change with an open mind and promote safety in all tasks.
• Communicate clearly, respectfully, and frequently with team members.
• Seek continuous improvement and challenge yourself and others.
• Be team‑oriented, sharing information and asking for advice when needed.

Required skills

• Computer proficiency
• Data entry

What we offer

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance