Associate Director of Administration & Operations

About the role

The Associate Director of Administration and Operations is the senior administrator for the Office of Undergraduate Admissions, providing executive‑level support to the Dean and senior leaders while overseeing all administrative and operational functions.

Key responsibilities

• Direct the administrative operations and business functions of the Office of Undergraduate Admissions.
• Supervise administrative staff, manage hiring, onboarding, performance, and professional development.
• Develop, implement, and evaluate policies, procedures, and operational practices.
• Oversee personnel administration, records management, procurement, facilities coordination, and administrative technology.
• Manage projects and initiatives that support departmental priorities and recruitment activities.
• Serve as primary liaison with university departments such as HR, Finance, Procurement, IT, and Facilities.

Required profile

• Bachelor’s degree (Master’s preferred) and at least seven years of progressive administrative or operational management experience.
• Demonstrated experience supervising professional and administrative staff.
• Strong organizational, interpersonal, written and verbal communication skills.
• Ability to manage multiple priorities, exercise sound judgment, and maintain confidentiality.

Required skills

• Proficiency with Microsoft Office.
• Experience with enterprise administrative systems such as Slate, Workday, Banner, and Google Workspace.