Agent Development Specialist – Los Gatos

About the role

The Agent Development Specialist supports residential real estate sales office operations in Los Gatos, assisting the Branch Manager with agent retention, training, technology, and administrative tasks. This role ensures smooth day‑to‑day functionality for the branch, its agents, clients, and vendors.

Key responsibilities

• Coordinate onboarding for new sales associates, ensuring they are set up on company systems and understand their use.
• Provide ongoing guidance and training on technology tools, social media, MLS, and administrative systems.
• Assist the Branch Manager with agent retention, transaction support, and communicating the company’s value proposition.
• Handle front‑desk duties, greet customers, answer phones, maintain office appearance, and coordinate equipment maintenance.
• Execute administrative tasks, support basic social media and marketing needs, and manage office supplies such as business cards and name badges.

Required profile

• 2–3+ years of experience in a customer‑centric business environment or real‑estate sales/operations with administrative responsibility.
• Real‑estate background preferred; a valid Real Estate or Broker’s license is a plus.
• Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and office technology tools.
• Skilled in social media platforms (Facebook, LinkedIn, Twitter/X, company webpages).
• Strong verbal and written communication, able to present training and interact professionally with agents, clients, and vendors.
• Highly organized, detail‑oriented, with creative problem‑solving abilities and the capacity to multitask in a team environment.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Facebook
• LinkedIn
• Twitter/X