Account Executive – Majors (East)

About the role

As a Majors Account Executive, you’ll own Serval's target accounts across large, established organizations that are ready to transform how they work. You’ll lead sophisticated, multi‑threaded sales cycles with IT, Security, and Operations executives to help these companies modernize their workflows through AI automation.

Key responsibilities

• Own the full sales cycle across major accounts—from prospecting and stakeholder mapping to close and expansion.
• Develop deep relationships with senior IT, Security, and Operations leaders across large, matrixed organizations, becoming a trusted advisor on automation strategy.
• Orchestrate complex buying committees spanning multiple business units or regions, aligning technical, security, and business stakeholders around Serval's value proposition.
• Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
• Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless delivery at scale.
• Create repeatable playbooks for Serval's majors motion—including deal structure, pricing, and multi‑unit expansion strategy.
• Represent Serval at industry events, conferences, and executive briefings, traveling as needed (typically once per quarter).

Required profile

• 6+ years of full‑cycle B2B SaaS sales experience with consistent top‑tier attainment.
• Proven success selling technical or workflow automation platforms into 5–10K employee organizations across multiple stakeholders.
• Expertise running sophisticated, multi‑stakeholder sales cycles (4–9 months) with VP and C‑suite buyers in IT, Security, or Operations.
• Skilled in strategic account planning, multi‑threading across business units, and executive communication.
• High‑agency operator who thrives in unstructured environments and helps define process rather than follow it.
• Exceptional presentation, negotiation, and storytelling skills.
• Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.

What we offer

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.