Training Specialist (C&A)

About the role

This position is primarily remote, supporting the creation and delivery of training programs while requiring occasional travel to the Washington, D.C. area for onsite engagements.

Key responsibilities

• Develop user guides, job aids, training curricula, and other instructional materials.
• Conduct virtual and in‑person training sessions for end users, administrators, and support staff.
• Assist with change management and knowledge transfer to ensure successful adoption of new applications.
• Update documentation and training materials as enhancements are released.
• Travel to the Washington, D.C. area as needed for onsite meetings, discovery sessions, and stakeholder workshops.

Required profile

• Strong communication and presentation abilities.
• Experience designing and delivering training for technical audiences.
• Ability to work independently in a remote environment while collaborating with distributed teams.
• Willingness to travel occasionally to the Washington, D.C. area.

Required skills