Senior Community Manager - Canyon Crest & Canyon Ridge

About the role

A full-time Senior Community Manager position at a stabilized apartment community of 334 units, covering Canyon Crest and Canyon Ridge in Santa Clarita, California. The role manages the day-to-day operations of two or more properties, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing and other housing laws.

Key responsibilities

• Analyze financial statements, marketing information and operational reports to help set budgets and control expenditures within the approved budget, including petty cash.
• Set rent rates, collect and post rent and fees on time, make bank deposits and prepare monthly financial status reports.
• Approve vendor and contractor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Oversee lease enforcement: approve applications, discounts and renewals, run periodic inspections, follow notice requirements, handle evictions and collect late fees.
• Develop marketing and leasing strategies based on market and economic trends to reach occupancy and revenue goals.
• Respond promptly to resident complaints and requests, and ensure the maintenance team meets service standards.
• Conduct regular property inspections of buildings, grounds and amenities for safety, cleanliness and appearance.
• Hire, train, supervise and evaluate property staff, and support the client/owner relationship through meetings, tours and performance updates.
• Complete accounting, financial and administrative reports; in California, use the Lease File Checklist to keep lease documents complete and compliant.

Required profile

• 5+ years of experience as a Community Manager; multisite experience preferred.
• Prior experience preparing budgets and variance reports.
• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• Ability to manage multiple priorities in a fast-paced environment, with strong communication, conflict resolution and customer service skills.
• Valid driver's license to operate a golf cart on property; all on-site drivers must hold a valid license.
• All licenses and certifications required by state and local jurisdiction.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong proficiency in property management software, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to lead and evaluate team members, including maintenance specialists.