Remote Sales Development & Operations Coordinator

About the role

The Remote Sales Development & Operations Coordinator supports lead generation, sales outreach, and operational coordination for a commercial cleaning company. Working fully remote, you will research prospects, manage CRM data, schedule appointments, and ensure a smooth handoff from sales to service delivery.

Key responsibilities

• Research and qualify potential clients across various commercial sectors.
• Maintain accurate CRM records and track sales pipeline activity.
• Schedule appointments and follow up with prospects via phone, email, and messaging platforms.
• Assist in preparing proposals, tracking performance metrics, and supporting contract renewals.
• Coordinate with field operations to ensure seamless onboarding of new clients.

Required profile

• Strong interpersonal and customer‑service skills to build rapport and handle inquiries.
• Clear, professional written and verbal communication for outreach and internal coordination.
• Foundational sales and sales‑operations knowledge, including lead qualification and pipeline tracking.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• High school diploma or equivalent; additional education in business or communications is a plus.

Required skills

• Experience with CRM or sales‑tracking software.
• Proficiency in email, spreadsheets, and shared document tools.