Property Management Coordinator – Bilingual (English/Spanish)

About the role

We are looking for a bilingual Property Management Coordinator to support the daily operations of a U.S.-based property management company. The ideal candidate will communicate with tenants, owners and vendors, coordinate maintenance, and assist with lease administration while delivering excellent customer service.

Key responsibilities

• Serve as primary point of contact for tenants, owners, vendors and contractors.
• Respond to tenant inquiries, resolve issues promptly and professionally.
• Coordinate maintenance requests, dispatch vendors and track work orders to completion.
• Schedule inspections, maintenance visits, vendor appointments and property showings.
• Assist with lease renewals, move‑ins, move‑outs and occupancy updates.
• Maintain accurate tenant, lease and property records in the management system.
• Support rent collection, payment follow‑ups and account inquiries.
• Monitor shared inboxes, answer calls and respond to general inquiries.
• Prepare reports, documentation and correspondence as needed.
• Ensure compliance with company policies and property management procedures.

Required profile

• Proven professional experience in U.S. property management.
• Fully bilingual in English and Spanish (spoken and written).
• Excellent verbal and written communication skills.
• Strong customer service, conflict resolution and interpersonal abilities.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Independent work style with effective team collaboration.

Required skills

• Microsoft Office
• Google Workspace
• Property management software (AppFolio, Buildium, Yardi, Propertyware, Rent Manager)