Office Manager / Administrator

About the role

TruBlue, a premium home‑ally service provider, is looking for an experienced Office Manager/Administrator to support its growing operations. You will act as the central hub for customer communication, scheduling, and office administration while helping maintain a high‑quality customer experience.

Key responsibilities

• Answer and manage customer inquiries via phone, text, and email.
• Schedule estimator meetings and coordinate approved jobs based on crew availability.
• Maintain inventory of marketing literature and company gear.
• Relay communications between clients, staff, and management.
• Track employee hours and job‑related purchases.
• Assist with invoicing and support estimators on material location and pricing.
• Manage social media accounts and email outreach to prospects.

Required profile

• Strong work ethic with a focus on customer satisfaction.
• Excellent communication skills across diverse client demographics.
• Ability to adapt to schedule changes and last‑minute cancellations.
• Basic understanding of business profitability and efficiency.
• Valid driver’s license, reliable transportation, and legal U.S. citizenship.

Required skills

• Microsoft Excel
• Microsoft Word
• Experience with CRM platforms
• Social media management (Facebook, Nextdoor, etc.)

What we offer

• Regular work hours with flexible scheduling
• Six paid holidays and paid vacation
• Company apparel (t‑shirts, polos, gear)
• Enhanced office support after a six‑month anniversary