Managed Services Consultant – Commercial Vault (Remote)

About the role

Veeva Systems is seeking a Managed Services Consultant who loves consulting but prefers a non‑travel, remote position. You will help customers achieve their business vision by providing post‑go‑live support for Veeva’s commercial and medical content management solutions.

Key responsibilities

• Provide post‑go‑live consulting and administrative support for multiple clients.
• Configure enhancements for live applications, including business processes, taxonomy, metadata, security, notifications, and new features.
• Perform bulk import, export, and updates of content and data.
• Offer recommendations on application features, usage, and best practices.
• Maintain production and sandbox environments.
• Create reports and dashboards for client use.

Required profile

• 3+ years experience configuring, supporting, or implementing content management software or related services.
• Customer service or consulting experience.
• Ability to quickly understand client requirements and articulate solutions.
• Experience managing client requests and setting expectations.
• Excellent verbal and written communication skills.
• Bachelor’s degree or equivalent relevant experience.

Required skills

• Veeva Vault
• OpenText
• Documentum/EMC
• Liquent
• Next Docs

What we offer

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company‑paid holidays.
• Retirement programs.
• 1% charitable giving program.