Founding Community & Marketing Manager

About the role

We are seeking a Founding Community & Marketing Manager to shape and lead ClaimSorted’s global community strategy. Reporting directly to the CEO, you will work at the intersection of sales, product, and client success to turn community initiatives into measurable growth and retention for our insurance partners.

Key responsibilities

• Design and execute a global community strategy that drives inbound leads, revenue growth, and partner retention.
• Build brand recognition among insurers, MGAs, and brokers through consistent narrative, content, and events.
• Identify and empower champions across the partner ecosystem.
• Conceptualize, plan, and run both online and offline events, turning them into a scalable program.
• Create high‑impact content such as case studies, podcasts, and thought‑leadership pieces for a professional insurance audience.
• Develop the operating model, tools, and systems needed to scale community programs worldwide.
• Establish measurement frameworks linking community activity to qualified leads, pipeline, conversion, and retention, with clear handoff to sales.

Required profile

• Proven experience building and scaling community, growth, or marketing programs from inception to execution.
• Track record of delivering high‑impact initiatives that directly contribute to revenue and customer value.
• Ability to collaborate cross‑functionally with sales, product, client success, and claims teams.

Required skills