Branch Manager - Recruitment Agency

About the role

Adecco is looking for a Branch Manager in Reno, Nevada. The manager builds and executes business plans to attract new clients, strengthen existing relationships and grow the bottom line, and is financially accountable for sales plans, recruitment strategy, branch budget, P&L management and cost control. The role also covers recruiting, training and developing the branch team and delivering quality service to candidates and clients.

Key responsibilities

• Grow and retain accounts: win back lapsed clients, meet client requirements and SLAs, and run regular business reviews with clients and program teams
• Manage the branch team: coach and train recruiters, hold monthly one-on-ones with direct reports, and monitor service levels and KPIs
• Manage the branch P&L, set and monitor pay and bill rates, and prepare revenue and expense forecasts and budgets
• Onboard new customers, including terms and conditions, credit checks, credit limits and fee negotiations
• Build recruitment strategies through a digital presence and local relationships with colleges, Work Source centers and trade schools
• Monitor workers' compensation and unemployment claims, collect outstanding receivables, conduct branch audits and keep licenses current

Required profile

• High school diploma or equivalent and 5+ years of relevant work experience
• Two years of direct sales experience with a proven track record of increased responsibility; sales experience in a personnel service organization preferred
• One year of supervisory or management experience with a sales or service-oriented staff
• Effective written and oral communication, ability to manage multiple tasks and deadlines, and planning and organizing skills
• Working knowledge of labor and employment laws

Required skills

• Proficiency with Microsoft Office: Word, Excel, PowerPoint and Outlook
• People management and business development