Assistant General Manager
ZARA · Costa Mesa
Descripcion del puesto
About the role
The Assistant General Manager supports the Store Director in leading a Zara store, ensuring sales targets are met while delivering an excellent customer experience. This role bridges product, operations, and people, requiring a strong commercial mindset and the ability to drive continuous improvement.
Key responsibilities
- Support the director in achieving sales targets across all sections and monitor product displays.
- Conduct product analysis, track trends, and implement actions to improve performance.
- Manage warehouse stock, merchandise flows, and ensure compliance with omnichannel processes.
- Organize staffing plans, create schedules, and oversee training programs.
- Maintain store technology, supervise device operation, and lead new project implementations.
- Minimize shrinkage and coordinate corrective action plans.
- Ensure high standards of customer service and timely resolution of incidents.
Required profile
- Second‑in‑command with a global view of the business.
- Strong organizational, planning and analytical abilities.
- Ability to interpret reports, draw conclusions and implement improvements.
- Innovative mindset with capacity to adapt and lead change.
- Passion for fashion and product knowledge.
Required skills
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Publicado hace 1 hora
Expira en 1 mes
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ZARA
Costa Mesa
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