Assistant Administrative

About the role

The Assistant Administrative supports JetBlue pilots by providing both face‑to‑face and electronic assistance. This position works within an office support team to ensure pilots have the documentation, supplies, and coordination they need to operate safely and efficiently.

Key responsibilities

• Coordinate pilot leave of absence and On‑the‑Job Injury (OJI) processes.
• Maintain pilot dependability, performance documentation, and electronic crew files.
• Assist with schedule, qualification, pay, and dependability changes.
• Process pilot expense reports and administer the parking program.
• Distribute mail and email notifications to pilots.
• Create informational items such as newsletters and email updates.
• Interface with multiple departments to fulfill pilot requirements.
• Prioritize, assign, and track work requests across departments.
• Plan and set up meetings, events, and functions for pilots and supervisory crew.
• Order office materials and pilot supplies.
• Perform other duties as assigned.

Required profile

• High School Diploma or GED.
• At least one year of administrative support experience.
• Strong knowledge of Microsoft Excel, PowerPoint, Word, and Outlook.
• Excellent time‑management and organizational skills for handling time‑sensitive requests.
• Ability to manage sensitive and confidential information professionally.
• Willingness to work in a dynamic environment and adapt to daily operational needs.
• Availability for occasional overnight travel (approximately 10%).
• Pass a pre‑employment drug test and be legally eligible to work in the United States (no visa sponsorship).

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Outlook
• Microsoft SharePoint (preferred)
• Microsoft InfoPath (preferred)
• Microsoft Access (preferred)