Shift Manager – Fast Casual Restaurant

About the role

The Shift Manager supports the General Manager and Assistant General Manager in running a Five Guys restaurant efficiently. You will oversee all station teams, ensure guest satisfaction, and help maximize profit.

Key responsibilities

• Assist with daily operations across cashier, lobby, prep, grill, fries, and opening/closing duties.
• Maintain high standards of food safety, cleanliness, and service during your shift.
• Monitor labor costs, inventory, and cash handling to meet financial targets.

Required profile

• At least 1 year of fast‑casual restaurant management experience.
• NYC Food Protection Certificate (food handler’s permit).
• 18+ years old, able to lift 50+ lbs and stand for up to 10‑hour shifts.

Required skills

• Basic computer operation (cash register system).
• Clear verbal communication in English.
• Ability to lead a team in a fast‑paced, noisy kitchen environment.

What we offer

• Hourly wage $18‑$20.
• Daily/weekly tips and secret‑shopper bonuses.
• Complimentary meal and drink each shift.
• Commuter benefits, paid time off, 401(k) and referral bonuses.
• Opportunities for advancement within Five Guys.