Paralegal - 9/11 Victim Compensation Fund Medical Expert Team

About the role

The September 11th Victim Compensation Fund (VCF) Medical Expert Team (MET) is seeking a paralegal. The MET is a team of Nurse Attorneys and Registered Nurses who give medical expertise to claim processing attorneys, the appeal team and VCF leadership on eligibility, severity and medical expense reimbursement. The MET administers workflow assignments, prepares claims for substantive review, manages internal and external communications, tracks productivity, maintains its intranet page and supports meetings, trainings and guidance documents.

Key responsibilities

• Maintain the MET SharePoint claims tracker and/or Excel spreadsheet: enter consult requests by email, update completed consults with dates or note holds with reasons, and answer claim reviewer questions about consult status.
• Prepare and organize Basic, Private Physician, Extraordinary Circumstance and Medical Expense claim packets, and send Missing Information requests following a template.
• Assign cases in the database to the original reviewer or the MET team, and organize claims files by removing duplicates, sorting chronologically and merging into one PDF.
• Assist MET communications with the World Trade Center Health Program and the National Institute of Occupational Safety and Health, draft emails and batch worksheets for condition verification, and follow up on unresponsive claims.
• Track claims awaiting verification responses, support MET huddles and meetings (scheduling, notes saved to SharePoint), and help prepare training slides and SOPs.
• May assist with onboarding and procedural training of new team members.

Required profile

• Paralegal certificate, or enrollment in an ABA-accredited law school with at least one year of study (one year of legal training or two years of college may substitute).
• At least one year of litigation paralegal experience or project experience related to the task order.
• Ability to obtain and maintain MRPT facility credentials; US citizenship is required for this work location.
• Basic knowledge of administrative law and claim processing; some knowledge of medical terminology preferred.

Required skills

• Technology use, Excel, Adobe Acrobat, Word, PowerPoint and SharePoint.
• Excellent communication, organization, attention to detail and ability to pivot priorities in a fast-paced environment.

What we offer

• Hourly pay of $25.58, overtime-eligible, under the Service Contract Act, with possible health and welfare payments.
• Health, dental and vision insurance, paid time off and holidays, retirement benefits including 401(k) matching, parental leave, educational reimbursement, employee stock purchase plan, disability and life insurance, pet insurance.