Leasing Professional - Claro at the Waterfront

About the role

This full-time Leasing Professional position is based at Claro at the Waterfront, a 178-unit mid-rise community in Vancouver, Washington. The role coordinates the community's marketing, leasing and renewal strategies to achieve occupancy, revenue and resident retention goals, handling leasing to new residents, resident satisfaction during the lease term and lease renewals.

Key responsibilities

• Build a pipeline of prospects and conduct apartment tours, including virtual and in-person tours
• Ensure a smooth move-in experience for customers
• Research comparable properties for marketing and advertising purposes
• Plan and run community events
• Follow up with prospects by phone and email
• Use social media and online platforms to market available units
• Assist with lease renewals and respond to resident concerns

Required profile

• Previous sales and customer service experience desired, though a positive can-do attitude is required
• Ability to read, write and communicate effectively, complete legal documents, sell and explain apartment features and answer resident questions
• Professionalism in manner and dress

Required skills

• Proficiency in MS Office Suite
• Property management software such as Yardi or One Site is desired but not required

What we offer

• Hourly pay of $21.00 - $23.00, with possible bonus programs depending on whether the role is corporate or onsite
• Housing discounts of up to 40% at Greystar communities and a cell phone allowance
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6%
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus a 6-week paid sabbatical after 10 years
• Paid parental leave, fertility benefit reimbursement, employee assistance program and other plans