Senior Risk & Claims Consultant

About the role

Greystar is seeking a Senior Risk & Claims Consultant to provide strategic oversight and guidance on contingent claims and small‑claims court matters. The role focuses on governance, monitoring and advisory support rather than direct claim handling, ensuring consistency and quality across the organization.

Key responsibilities

• Provide strategic guidance and oversight for all contingent and small‑claims court matters.
• Monitor claim handling to ensure alignment with best practices and Greystar standards.
• Review strategies and outcomes to assess liability and drive appropriate resolutions.
• Advise on escalation of high‑exposure or complex matters.
• Ensure contingent exposures are recognized, tracked and proactively managed.
• Contribute to settlement and defense strategies specific to small‑claims cases.
• Analyze filing trends to identify systemic drivers and recommend governance improvements.
• Develop standardized guidance, playbooks and best‑practice documentation.
• Collaborate with internal stakeholders to align approach and execution.
• Act as subject‑matter expert on small‑claims processes and contingent liabilities.

Required profile

• Minimum 5 years of experience in claims, risk management or consulting.
• Proven expertise in liability claims, contingent exposures and small‑claims court matters.
• Experience in claim oversight, auditing or governance roles.
• Strong understanding of claim handling standards and litigation/settlement strategies.
• Ability to assess claim files for accuracy and appropriateness.
• Excellent analytical, trend‑identification and communication skills.
• Capacity to operate strategically while maintaining attention to detail.
• Willingness to work a hybrid schedule (3‑4 days onsite).

Required skills