Quality Technician

About the role

We are seeking a Quality Technician to provide technical and quality‑assurance support across our St. Johnsbury operations. You will inspect products, audit processes, document defects and drive corrective actions to ensure compliance with our Quality Management System, ISO standards and industry requirements.

Key responsibilities

• Perform routine quality checks on materials, in‑process items and finished goods.
• Implement Quality Control Plans, conduct PFMEA and support customer PPAP activities.
• Record inspection results, analyse trends and generate improvement reports.
• Document non‑conforming products, initiate corrective actions and collaborate with production teams.
• Maintain and calibrate inspection equipment for accurate measurements.
• Facilitate root‑cause analysis, CAPA implementation and continuous SOP updates.
• Lead or support customer complaint investigations and verification.
• Participate in process‑improvement projects and promote a continuous‑improvement culture.

Required profile

• High school diploma with at least 2 years of relevant quality‑control experience.
• Knowledge of quality‑control methods, inspection techniques and ability to read technical drawings.
• Proven ability to conduct independent process audits.
• Strong data interpretation, trend analysis and root‑cause identification skills.
• Accurate record‑keeping and clear communication of findings.
• Experience with Lean Six Sigma is a plus.
• Basic computer proficiency, especially Microsoft Office.

Required skills

• Quality Control methods
• Inspection techniques
• Process Audits
• Data analysis and trend interpretation
• Root‑cause analysis
• Lean Six Sigma (asset)
• Microsoft Office
• PFMEA and PPAP procedures

What we offer

• Medical insurance with health savings account
• Vision coverage