Part‑Time Concierge – Work Café (Coconut Grove, Miami)
Santander · Miami
Job description
About the role
The Work Café Concierge is the primary customer‑facing representative within Santander’s Work Café in Coconut Grove, Miami. In this part‑time position you will create a welcoming, professional environment and support customers using co‑working spaces, meeting rooms, and café services.
Key responsibilities
- Greet visitors, direct them to the appropriate area, and ensure a positive first impression.
- Manage co‑working, meeting‑room, and event bookings, preparing spaces before and after use.
- Assist customers with routine transactions and promote digital self‑service channels.
- Support the Work Café Manager and Events Manager with event promotion, check‑in, set‑up, and clean‑up.
- Coordinate with third‑party baristas and cleaning staff to maintain a tidy, inviting environment.
Required profile
- Strong customer‑service orientation with a professional and engaging demeanor.
- Ability to take personal responsibility for delivering Santander’s customer‑experience standards.
- Excellent communication skills and the capacity to guide customers to the right resources.
- Organizational skills to handle multiple bookings and event logistics.
Required skills
Questions fréquentes
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Published 5 days ago
Expires 1 month from now
21 views · 0 applications
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Santander
Miami