Operations Specialist – Front Desk & Office Operations

About the role

The International Rescue Committee is seeking an Operations Specialist to be the primary point of contact at its Denver office. This in‑person role ensures a welcoming environment for clients and guests while supporting a range of office operations, safety, security, and IT functions.

Key responsibilities

• Manage front‑desk activities: greet visitors, answer phones, and maintain a clean, secure reception area.
• Train and coordinate operations volunteers to cover front‑desk and administrative tasks.
• Support day‑to‑day safety and security needs, including incident coordination and briefing new staff.
• Assist with IT infrastructure management, hardware/software tracking, troubleshooting, and liaison with service providers.
• Contribute to supply‑chain and other operational support as needed.

Required profile

• Strong organizational and communication abilities.
• Creative problem‑solving and personal initiative.
• Comfort working in a multicultural, fast‑paced environment.
• Ability to handle front‑desk duties and interact professionally with diverse stakeholders.

Required skills

What we offer

• Opportunity to contribute to a leading humanitarian organization.
• Union‑represented position with collective bargaining benefits.
• Collaborative team environment in a mission‑driven setting.