High-End Experience Assistant

About the role

Reporting to the High-End Experience Senior Manager, the High-End Experience Assistant supports the planning and execution of bespoke, high‑touch experiences for Cartier’s high‑jewelry clients. The role ensures operational excellence, meticulous attention to detail, and strong cross‑department collaboration to uphold Cartier’s luxury standards.

Key responsibilities

• Assist in preparing and executing custom VIP client treatments, including invitations, gifting ideas, mailings, vendor research, transportation logistics, and client accommodations.
• Maintain and monitor budgets for client treatments: process invoices, set up new vendors, handle monthly reclasses, purchase orders and accruals.
• Facilitate communication and collaboration with HQ, High Jewelry, boutiques, sales associates and the client‑engagement team by organizing meetings, sharing materials and documenting best practices.
• Support content gathering and logistics for local city guides and retainer VIP hospitality initiatives.
• Help with pre‑planning and on‑site logistics for High‑End Experiences, including event logistics, boutique appointments and milestone celebrations; travel as needed for on‑site support.
• Uphold a client‑first mindset and contribute to a culture of excellence through detail‑oriented, high‑touch service.

Required profile

• Bachelor’s degree.
• 1‑2 years of experience in project management, events or public relations (including internships).
• Excellent oral and written communication and interpersonal skills.
• Strong organizational, planning and time‑management abilities; capable of handling multiple projects in a fast‑paced environment.
• Creative problem‑solver, detail‑oriented, self‑starter and team player.
• Willingness to work extended hours and travel when required.
• High proficiency in Microsoft Office, Excel and PowerPoint.

Required skills

• Microsoft Office
• Excel
• PowerPoint

What we offer

• Hourly rate of $28‑$32.