Customer Service Representative

About the role

Join Home Genius Exteriors as a Customer Service Representative based in Streetsboro, Ohio. In this fast‑paced, inside‑sales position you will be the first point of contact for potential clients, turning leads into scheduled consultations and driving revenue growth.

Key responsibilities

• Make outbound calls with confidence and professionalism, serving as the first point of contact.
• Overcome objections, build trust, and schedule consultations that lead to sales.
• Document every interaction in the company’s CRM system.
• Participate in paid training and apply new skills to improve performance.
• Create positive experiences for prospects while meeting personal and team goals.

Required profile

• Positive, coachable attitude with a strong hustle mindset.
• Excellent communication skills and ability to connect with anyone.
• Quick problem‑solving abilities and proactive thinking.
• Self‑starter who works independently without constant supervision.
• Eagerness to learn and take on new challenges.

What we offer

• Base pay of $17.50 per hour plus bonuses and commissions.
• Paid training program.
• Performance‑based incentives such as luxury dinners and outings.
• Career growth opportunities with internal promotion pathways.
• Medical insurance after 30 days and a flexible schedule.