Warehouse Supervisor, CVRM (Holly Springs)

About the role

Roche's Pharma Technical Manufacturing (PTM) is building a new manufacturing site in Holly Springs, North Carolina, focused on large-volume, low-cost drug product manufacturing for cardiovascular, renal and metabolism (CVRM) therapies. As Warehouse Supervisor, you will first ramp up the warehouse before startup, then lead a team of warehouse operators running a high-volume GMP warehouse after go-live. The role is full time, on site at the Holly Springs facility and/or temporary project offices.

Key responsibilities

• Ramp up warehouse equipment, processes and systems in line with cGMP requirements, acting as business process expert for SAP/eWM, the ASRS and other inventory systems, including defining specs, testing, writing procedures and training the team.
• Provide user input for the build and test phases of eWM implementation and act as SAP/eWM superuser for the warehouse.
• Work with Quality, Manufacturing, Production Scheduling, Engineering and Maintenance to complete the project and run efficient warehouse operations.
• Partner with ASRS and WCS vendors during commissioning to fix logic errors and optimise throughput before go-live.
• Recruit, interview and onboard the foundation team of warehouse operators, establishing a "Right First Time" culture.
• After go-live, receive raw materials, stage them for production and ship finished drug products.
• Maintain near-100% inventory accuracy through cycle counting and real-time monitoring in SAP/eWM.
• Lead investigations into warehouse deviations and environmental excursions, acting as SME during FDA/EMA audits.
• Track KPIs such as dock-to-stock time, order fulfillment rates and safety incident rates, and coordinate preventative maintenance of automated systems.
• Ensure staff follow OSHA standards and safety protocols, especially for automated equipment and high-density storage.

Required profile

• Bachelor's degree in Supply Chain, Logistics or Business Administration, or an Associate's degree with 5+ years of relevant GMP warehouse experience.
• At least 2 years of direct supervisory experience or demonstrated lead experience in a high-volume setting.
• In-depth knowledge of pharmaceutical regulations, including FDA, EMA and DEA requirements.
• Excellent communication and interpersonal skills, and proven ability to manage complex projects.

Required skills

• Proficiency with SAP/eWM or similar warehouse management software.
• Preferred: APICS (CPIM) certification and experience with automated warehouse systems.

What we offer

• Expected salary range of $82,600 - $153,400, depending on experience, qualifications and location; actual pay set by the company.
• A discretionary annual bonus may be available based on individual and company performance.
• Relocation benefits are provided.