Virtual Assistant – Remote Healthcare Support

About the role

A growing clinical practice seeks an organized Virtual Assistant to provide remote administrative and patient‑coordination support. The role is fully work‑from‑home and focuses on managing communications, scheduling, and medical documentation.

Key responsibilities

• Handle inbound calls, patient inquiries, and new prospect leads with a professional demeanor.
• Schedule, confirm, and coordinate patient consultations and physical‑therapy appointments.
• Conduct proactive follow‑ups with patients via phone, email, and text messaging.
• Monitor practice inboxes, manage email correspondence, and return voicemails promptly.
• Maintain accurate patient records, update administrative trackers, and assist with insurance‑related clerical tasks.

Required profile

• Exceptional verbal and written communication skills with strong attention to detail.
• Patient‑focused, professional approach to service.
• Prior experience in administration, customer service, healthcare, or medical office environments is strongly preferred.

Required skills

• Proficiency with Google Workspace applications (Gmail, Google Calendar, Google Sheets, Google Docs).