VIP Host/Hostess – Chico Lounge
Fairmont Hotels & Resorts · Carolina
Job description
About the role
The VIP Host/Hostess at the Chico Lounge ensures every guest receives a personalized, warm welcome, enjoys flawless seating, and departs feeling appreciated.
Key responsibilities
- Provide a unique, personalized welcome to each guest.
- Manage a flawless seating sequence throughout service.
- Deliver a fond farewell that leaves guests delighted.
- Maintain high‑standard service consistent with a 5‑star hotel.
Required profile
- Experience in VIP lounges or high‑end private clubs.
- Ability to create an environment that ensures consistent guest satisfaction.
- Social‑media following and experience posting appropriately.
- Strong sales and brand promotion abilities.
- Work effectively under pressure and adapt to changing customer volumes.
- Availability for weekends, holidays and special events.
- Physical ability to carry up to 30 lb and stand for entire shifts.
What we offer
- Employee benefit card with discounted rates at Accor worldwide.
- Learning programs through Accor Academies.
- Opportunities for talent development and global career growth.
- Participation in corporate social responsibility activities.
- Hourly salary of $20.96.
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Fairmont Hotels & Resorts
Carolina