Vice President Operations - Title, Closing and Escrow

About the role

Executive Title Agency is looking for a Vice President Operations in Houston to oversee day-to-day company operations, covering title, closing and escrow multi-state (Florida and Texas) operations. The role requires independent judgment to choose the most efficient and accurate methods and processes, and includes managing or performing title searches, preparing title commitments, closing, escrow and title insurance policies, and supervising staff and title plant operations.

Key responsibilities

• Manage and lead teams on title production and escrow operations, and supervise all personnel in the Executive Title Agency department.
• Act as liaison between groups such as Examining, Escrow and Underwriting to meet compliance, policy adherence, production goals and timelines.
• Provide leadership and direction to managers, supervisors and individual contributors, and contribute to business strategy and annual business plans.
• Resolve complex or unusual business problems and negotiate with senior leaders.
• Drive financial performance and ensure alignment of functional and operational long-term strategy.

Required profile

• High school diploma or equivalent; college degree preferred.
• At least 7 years of management experience and experience performing title examinations and escrow operations, preferably in a production/volume environment with residential exposure.
• Demonstrable experience with industry-standard title production systems, including SoftPro.
• Experience working with PMO groups, leading software integration and migrations, data analysis, workflow modeling, capacity planning, forecasting and trend analysis.
• Current, valid driver's license with an acceptable driving record.
• Regular, predictable attendance, available full workdays Monday through Friday and other hours as needed.

Required skills

• Working knowledge of MS Office products: Outlook, Excel, Word and PowerPoint.
• Organizational skills, time management, attention to detail, problem solving and supervisory responsibilities.

What we offer

• Health care plan (medical, dental and vision).
• Retirement plan (401k, IRA) and life insurance (basic, voluntary and AD&D).
• Paid time off, family leave and disability coverage.
• Training and development, work from home, wellness resources, and free food and snacks.