User Researcher (Contract)

About the role

Blenderbox is seeking a contract UX Researcher to lead discovery and evaluative research for complex digital products, primarily in the public sector. The role supports project teams by grounding design decisions in real user insights.

Key responsibilities

• Plan and conduct qualitative research using interviews, contextual inquiry, group sessions, and usability testing.
• Engage stakeholders and users to understand needs, workflows, and constraints.
• Develop research plans, discussion guides, and adapt methods as project scope evolves.
• Synthesize findings, triangulate with audits, surveys, and operational data, and produce actionable insights.
• Design and facilitate workshops to validate findings and align stakeholders.
• Prepare research deliverables such as insight documents, presentation decks, and opportunity framing.

Required profile

• 5–8+ years of UX research experience for digital products or services.
• Strong qualitative research skills and ability to work independently.
• Excellent facilitation, writing, and presentation abilities, especially in remote, cross‑functional settings.
• Comfortable navigating complex, multi‑stakeholder environments.

Required skills

• Figma / FigJam
• Miro
• Zoom (remote facilitation)
• Google Workspace