Urgent Care Veterinary Shift Lead – Full-Time

About the role

UrgentVet is seeking a full-time Shift Lead to oversee daily operations in its Gainesville urgent‑care clinic for dogs and cats. The role blends hands‑on animal care with team leadership, ensuring fast, high‑quality service for common urgent cases such as wound management, ear infections, and gastrointestinal upset.

Key responsibilities

• Perform duties of a Senior Veterinary Assistant or Veterinary Technician, delivering direct patient care.
• Lead the paraprofessional team during each shift, assigning cases and monitoring workflow to eliminate bottlenecks.
• Coordinate with the Practice Manager and Lead DVM to align staffing, productivity, and profitability goals.
• Handle client communications, resolve billing issues, and support client experience decisions.
• Maintain equipment, manage inventory, and ensure a safe, paperless clinic environment.

Required profile

• Professional, dependable, and able to multitask in a fast‑paced, hands‑on setting.
• Strong communication skills with both clients and staff.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Prior experience in a veterinary hospital or animal‑care setting.
• Physical ability to lift up to 40 lb.

Required skills

• Proficiency with cloud‑based EMR systems.
• Experience operating digital x‑ray equipment.
• Familiarity with IDEXX in‑house laboratory equipment.

What we offer

• State‑of‑the‑art urgent‑care clinic with paperless workflow.
• Opportunities for mentorship and leadership development.
• Collaborative team focused on community animal health.