University Security Officer

About the role

John Carroll University's University Police Department (JCUPD) is hiring a Security Officer to protect the safety, security and well-being of students, staff, faculty and the wider campus community. The post is based in University Heights, Ohio, and involves independent decision-making under the direction of the department, its Operations Manual and the shift corporal or sergeant.

Key responsibilities

• Respond to and assist the police officer on duty with criminal, medical, fire and other emergencies on campus or affecting the community.
• Write clear, concise and accurate non-criminal reports.
• Carry out proactive campus patrols using a community policing approach, engaging positively with campus constituencies.
• Address suspicious activity safely and impartially, and identify and remedy physical security hazards.
• Support campus events, parking and transportation, and enforce campus parking rules.
• Help run the gate attendant, shuttle and JCUEMS functions.
• Offer services such as lost and found, room lockouts, vehicle jumpstarts, fingerprinting and after-hours plant troubleshooting.
• Assist with CCTV and alarm monitoring as needed.

Required profile

• No conviction for crimes of violence or offenses involving the use or threat of physical force or a deadly weapon against protected persons.
• Valid Ohio driver's license and a good driving record (no more than two two-point moving violations in the last three years, no six-point or felony traffic convictions in the last five).
• Passable background investigation, drug screen and psychological testing.
• Strong interpersonal, written and oral communication, customer service and de-escalation skills.
• Ability to work in a diverse, multi-cultural environment and to handle angry or difficult people and stressful situations within legal and policy limits.
• Physical ability to run, lift up to 25 lbs, operate equipment including a motor vehicle, and restrain or detain when necessary.

Preferred qualifications

• Experience making decisions, solving problems and de-escalating difficult situations.
• An associate degree or college-level coursework.

What we offer

• Starting salary of $16.00 - $19.50 per hour, depending on qualifications.
• Health and dental insurance, paid vacation, personal, sick and mission time, holidays, 403(b) retirement plan, life insurance and tuition remission for you, your spouse and children.
• Full-time, in-person work, generally 40 hours per week on the overnight (3rd) shift, with some overtime and possible weekend, evening and holiday work.