Unarmed Patrol Guard - Retail

About the role

Allied Universal, a security and facility services company, is hiring an unarmed patrol guard in Honolulu, HI, to protect clients in retail and mall environments. The patrol officer keeps a visible presence to deter security incidents and supports a welcoming environment for shoppers, tenants and visitors, responding to concerns and providing good customer service.

Key responsibilities

• Provide customer service to clients, visitors and retail staff while carrying out security procedures, site policies and emergency response activities when appropriate.
• Carry out regular and random foot patrols of the retail location, including sales areas, entrances, stock areas and the exterior perimeter.
• Monitor access points and observe customer and visitor activity, reporting suspicious behaviour, hazards and policy concerns.
• Respond calmly and professionally to incidents, alarms and critical situations, coordinating with site contacts and emergency responders as needed.
• Document patrols, incidents and observations according to Allied Universal and site reporting requirements.

Required profile

• At least 18 years old for unarmed roles (21+ for armed roles).
• High school diploma or equivalent.
• A Guard Card or licence is preferred.
• Subject to a background investigation and a drug screen to the extent permitted by law; licensing requirements may apply before employment.

What we offer

• Pay of $25 per hour.
• Shifts on Thursday, Friday, Saturday and Sunday from about 10:00 AM to 8:30 PM.
• Access to technology to view and claim additional shifts.
• Paid training and career growth opportunities.
• Retirement savings plan and medical, dental, vision, basic life, AD&D and disability insurance.
• Discounts on brands and services through the Perks Program.