Teller

About the role

Associated Bank is hiring a Teller for its branch at 2241 Main St., Green Bay, Wisconsin. This front-line role involves providing excellent service to every customer, processing transactions accurately, identifying customer needs and promoting financial solutions that help clients achieve their goals.

Key responsibilities

• Deliver friendly, professional customer service that reflects the bank's brand promise.
• Process customer transactions accurately and efficiently while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products and services that benefit customers.
• Answer questions and resolve customer concerns professionally.
• Support daily branch operations, including servicing vaults, night drops and ATMs as assigned.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches for seamless service.

Required profile

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling or financial services.

What we offer

• Pay of $17.00 - $22.96 per hour, with competitive salaries and professional development opportunities.
• Retirement savings through 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Bonus benefits such as well-being programs, parental leave, an employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.