Area Teller Specialist

About the role

Associated Bank is looking for an Area Teller Specialist to join its Green Bay team and support the Howard, Pulaski and Shawano locations. This front-line role involves processing customer transactions accurately, identifying customer needs and promoting financial solutions that help clients achieve their goals.

Key responsibilities

• Deliver friendly, professional customer service that reflects the bank's brand promise.
• Process customer transactions accurately and efficiently while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products and services that benefit customers.
• Answer questions and resolve customer concerns professionally.
• Support daily branch operations, including servicing vaults, night drops and ATMs as assigned.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches for seamless service.

Required profile

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling or financial services.

What we offer

• Pay of $17.00 - $24.06 per hour, depending on location, skills, experience and qualifications.
• Retirement savings through 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Well-being programs, parental leave, employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.