Technical Customer Service Associate
Amazon · District de la capitale Bogota - Département
Job description
About the role
Join Blink’s Technical Support team to provide high‑quality, hands‑on assistance for home security products. You will work directly with customers via phone and email, troubleshooting complex technical issues and helping them get the most out of their Blink devices.
Key responsibilities
- Deliver prompt, detailed service to customers across multiple channels.
- Collaborate with other support teams to maintain consistent, high‑quality assistance.
- Advocate for customers by reporting issues and suggesting improvements.
- Assist during critical product launches and support events.
- Develop deep knowledge of Blink product lines and drive process‑improvement projects.
Required profile
- At least 2 years of customer service experience.
- Willingness to work flexible schedules, including weekends, nights, and holidays.
- Fluent reading, writing, and speaking in French.
Required skills
- Proficiency with Microsoft Office applications.
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Published 7 hours ago
Expires 1 month from now
6 views · 0 interested
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Amazon
District de la capitale Bogota - Département