Team Member (Barista)

About the role

As a Team Member at Caribou Coffee, you will be the face of the brand, delivering day‑making experiences to guests. You will craft hand‑made beverages, serve food, and create a welcoming atmosphere while embodying Caribou’s core values.

Key responsibilities

• Provide exceptional guest service by building personal relationships, listening actively, and anticipating needs.
• Hand‑craft coffee and other beverages according to Caribou’s standard operating procedures.
• Prepare and serve food items following established guidelines.
• Take guest orders, manage the cash drawer, and follow cash‑handling policies.
• Maintain store cleanliness, sanitation, and organization standards.
• Float between barista and guest‑service duties, supporting all team roles as needed.
• Identify problems you can solve directly and seek leader support when required.

Required profile

• Availability to work early mornings, evenings, weekends, and some holidays.
• Minimum age of 16 years.
• Positive attitude, willingness to learn, and ability to work under pressure.
• Team‑oriented mindset with a focus on supporting colleagues and guests.

Required skills