Talent Manager - Administrative & Customer Support

About the role

Robert Half is looking for a Talent Manager for its administrative and customer support practice in Oak Brook Terrace. Talent Managers work in a team and negotiate and develop business with new and current clients, reaching hiring managers and decision-makers through telephone, video and in-person meetings.

Key responsibilities

• Recruit, interview and match highly skilled administrative and customer support professionals to clients' projects, contract assignments and contract-to-full-time opportunities
• Manage ongoing engagements to deliver outstanding customer service to clients and candidates
• Provide ongoing communication and career guidance to candidates
• Take part in local trade association and networking events to grow Robert Half's presence in the local business community

Required profile

• BA/BS degree preferred
• 1+ years of administrative or customer support experience preferred
• 2+ years of business development experience in a metrics-driven environment, including success developing new business in a multi-call, multi-decision-maker setting
• Proven success marketing to and closing top-level decision-makers at small and medium-sized businesses and building long-term relationships
• Positive attitude and an engaging, businesslike approach

Required skills

• Working knowledge of Windows operating systems and Microsoft Office Suite
• Familiarity with contact management applications such as Salesforce
• Knowledge of administrative and customer support department operations

What we offer

• Typical salary range of $50,000 to $65,000, negotiable with experience and location, plus a performance-based bonus
• Group health, vision and dental insurance, life and accident insurance, and paid parental leave of up to 6 weeks
• Paid time off, up to 11 paid holidays per year, and a 401(k) employer match of 100% on the first 3% of contributions
• Training, client relationship management tools and career advancement opportunities