System Administrator I

About the role

We are seeking a System Administrator I to provide first‑ and second‑line technical support to internal staff at our Abilene office. The role involves both remote and on‑site software installation, troubleshooting, and acting as a liaison between development and technology teams.

Key responsibilities

• Install and configure software applications on‑site and remotely, ensuring full functionality.
• Assist users with application features and communicate their needs to appropriate personnel.
• Identify and report application issues, analyze transaction processing, and verify configuration parameters.
• Serve as Subject Matter Expert for current system implementations and support.
• Test, implement, and evaluate new or updated software, coordinating User Acceptance Testing (UAT).
• Travel to remote company locations as required.

Required profile

• High school diploma or equivalent.
• Willingness to work occasional holidays, weekends, extended or after‑hours support.
• Proficient with computer systems and able to self‑manage learning of diverse applications.
• Detail‑oriented, logical thinker with strong analytical and problem‑solving abilities.
• Effective written and verbal communication skills.
• Experience in systems analysis and project management.

Required skills

• Office suite
• PC operation
• Client software installation
• Jack Henry Core (banking/accounting software)
• General computer systems proficiency